Travel costs
Provider travel costs for SIL supports
When support workers travel to deliver face-to-face supports in your home, SIL accommodation, or respite setting, travel-related costs may be claimed through your NDIS funding where applicable.
These costs must:
· Relate directly to the delivery of your support
· Follow current NDIS Pricing Arrangements and Price Limits
· Represent value for money under NDIS guidelines
Travel costs only apply to face-to-face supports and cannot be charged for online or virtual supports.
Current NDIS limits may include:
· Up to $0.99 per kilometre for standard vehicles
· Full cost recovery for tolls, parking, or public transport, where applicable
All travel-related charges must be discussed and agreed to before supports begin.
Activity-based transport
Activity-based transport refers to situations where a support worker transports a participant to and from an approved activity as part of their support.
Examples may include:
· Community participation
· Social outings
· Day programs
· Employment supports
· Skill-building activities
These transport arrangements are usually outlined within your service agreement.
What may be charged?
Providers may charge for:
· Time spent transporting the participant
· Vehicle-related expenses
· Parking and tolls
Typical rates may include:
· Up to $0.99 per kilometre for standard vehicles
· Up to $2.76 per kilometre for modified vehicles or buses
We recommend discussing before supports commence:
· Travel expectations
· Transport arrangements
· Estimated costs
· Community access requirements

