Travel costs

Provider travel costs for SIL supports

When support workers travel to deliver face-to-face supports in your home, SIL accommodation, or respite setting, travel-related costs may be claimed through your NDIS funding where applicable.

These costs must:

· Relate directly to the delivery of your support

· Follow current NDIS Pricing Arrangements and Price Limits

· Represent value for money under NDIS guidelines

Travel costs only apply to face-to-face supports and cannot be charged for online or virtual supports.

Current NDIS limits may include:

· Up to $0.99 per kilometre for standard vehicles

· Full cost recovery for tolls, parking, or public transport, where applicable

All travel-related charges must be discussed and agreed to before supports begin.

Activity-based transport

Activity-based transport refers to situations where a support worker transports a participant to and from an approved activity as part of their support.

Examples may include:

· Community participation

· Social outings

· Day programs

· Employment supports

· Skill-building activities

These transport arrangements are usually outlined within your service agreement.

What may be charged?

Providers may charge for:

· Time spent transporting the participant

· Vehicle-related expenses

· Parking and tolls

Typical rates may include:

· Up to $0.99 per kilometre for standard vehicles

· Up to $2.76 per kilometre for modified vehicles or buses

We recommend discussing before supports commence:

· Travel expectations

· Transport arrangements

· Estimated costs

· Community access requirements

N

Our staff can ensure you can travel to where you need to be on time

N

1:1 transport to come to your door and assist with any last-minute reminders, transport you to your destination and walk you in.

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