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Sunny Pine Home Care will be there for you throughout your NDIS journey.
Our disability services are never one size-fits-all.
We welcome your compliments, complaints and suggestions.
Your feedback is valued to us. We use your feedback to improve our services to and processes and if required, to investigate and respond to any issues of concern.
Allow us to respond to issues raised by individuals making complaints in a timely and cost-effective way.
Boost participant confidence in our administrative process.
Provide information to be used by us to deliver quality improvements in our services, supports, roles and complaints handling process.
Complaints: An description of an occurrence or incident that has been said or done and is disappointing or unacceptable.
Compliment: a complement is a word, phrase, or clause that is showing likeness and praise for someone, that has done something or has been experienced.
Suggestions: an idea or plan put forward for consideration.